Privacy policy

Sidesk SRL (“we,” “us” or “Sidesk”) is a novel provider of online services for all kinds of businesses to build their web presence, get found, and connect with customers.

We care about protecting the personal information of our customers and visitors who use our websites, products, or services (collectively, our “Users”). This privacy notice provides details about how your personal information is collected, shared, and used by us.

We use your data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined.

We might update our Privacy Policy from time to time. Modifications will always be published and dated as an addendum on this page. We will let you know via web notice if a significant change has been made. The addendums will have an immediate effect after being published on this page.

If you want to modify, delete your personal data or if you need more information, write to us at: compliance@thesidesk.com, or 1 (929) 436 7876 *Please note that we may ask you to verify your identity before responding to such requests.

Sidesk SRL
Av. Roberto Pastoriza 851 | 2A
CP 10146
Evaristo Morales
Dominican Republic
legal@thesidesk.com
compliance@thesidesk.com

Types of Data Collected

/ˈdeɪtə/
Facts and statistics collected together for reference or analysis.

 

This privacy policy covers personal information, including any information we collect, use and share from you, as described further below. This privacy notice applies to all Sidesk websites and brands, products and services, and mobile applications (collectively, the “Services”).

This privacy notice does not cover how our Users may use or share data that they collect using our services.

When you purchase a Service from us, your personal information will be collected, and used, consistent with the provisions of this privacy policy.

When you provide us with your personal information to complete a transaction, verify your payment method, place an order, request a refund, or start an affiliation, it will imply that you agree to the collection of data and that it will only be used for that specific reason.

We will take everything on our side to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place unless there are adequate controls in place including the security of your data and other personal information.

  • While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Identifiable information may include, but is not limited to:

    • Company name
    • Email address
    • First name and last name
    • Address, State, Province, ZIP/Postal code, City

  • We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.
    You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by contacting us.

  • We may also collect information on how the Service is accessed and used ("Usage Data").

    This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

  • We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

    Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

    Examples of Cookies we use:

    • Session Cookies
    We use Session Cookies to operate our Service.

    • Preference Cookies
    We use Preference Cookies to remember your preferences and various settings.

    • Security Cookies
    We use Security Cookies for security purposes.

  • We use the collected data for various purposes:

    • To provide and maintain our Service

    • To allow you to participate in interactive features of our Service when you accept

    • To provide a better customer support

    • To gather analysis or valuable information so that we can improve our Service

    • To monitor the usage of our Service

    • To detect, prevent and address technical issues

    • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

  • The security of your data is beyond important to us, but it’s also important to be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure.

    We strive to use commercially acceptable means to protect your Personal Data.

Cookies

/ˈkʊki/
These are small pieces of data stored on a User’s device.

 

We use Google Analytics which is a web analytics tool that helps us understand how users engage with our website. Like many services, Google Analytics uses first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our website.

This information is used to compile reports and to help us improve our website.
The reports disclose website trends without identifying individual visitors.

We use two categories of cookies:
Persistent cookies and session cookies.

  • Persistent cookies are cookies that help us recognize you. They are stored on your device in between browser sessions, allowing us to remember your preferences and actions across multiple sites and on multiple visits.

  • Session cookies expire at the end of your browser session, allowing us to link your actions during a particular browsing session.

User’s rights
Analytics and Ads related

Some of the ads you receive on web pages are customized based on predictions about your interests generated from your visits to different websites in your browser and on other devices you may use. This type of ad customization is sometimes called "online behavioral" or "interest-based" advertising. Such “online advertising” helps support the free content, products, and services you get online.

Google Anaylitics

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page

Google AdWords

Google AdWords remarketing service is provided by Google Inc.
You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.

Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.

Facebook

Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook and opt-out from Facebook's interest-based ads as well.

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance of USA in the USA, the Digital Advertising Alliance of Canada in Canada, or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy

Children's Privacy

 

Our Service does not address anyone under the age of 13 ("Children").

We do not collect personal data from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us at compliance@thesidesk.com

If we become aware that we have collected Personal Data from children without verification of parental consent, we will remove that data from our servers.